Improving Quality & Increasing Revenue

We Specialize in Training and Developing Your Hotel's Leadership Team

WHY Hospitality Performance Services?

OUR CONSULTANTS HAVE BEEN EVERYWHERE... ALL HOSPITALITY BRANDS

Hospitality Performance Services brings unmatched experienced. Our professional staff is certified CHA and a customer retention.

OUR PROCESS MAKES ALL THE DIFFERENCE

ASSESSMENT

Hospitality Performance Services uses surveys, interviews, and observation to conduct a comprehensive service audit.

PLANNING

During the planning stage, our team will identify technology, training, and processes to take your service team to the next level.

IMPLEMENTATION

Once we have executive buy-in, we oversee the implementation process from start to finish. This is a crucial phase in the process.

EFFICIENCIES

Hospitality Performance Services monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

About US

Can You Really Improve Our Hotel's Profitability?

We provide proven services specifically geared to bolster your hotel's profitability and return on investment, as well as solidify your overall brand.

Will You Train My Team?

Yes, we will provide on-site/hands-on training for your team.

Will You Train My General Manager?

Yes, we will train your General Manager both in leadership performance and overall operations.

Can You Assist Me In Hiring Of Key Positions Of My Hotel?

Yes, we are able to assist you in hiring key positions for your hotel.

LEARN MORE

Read CLIENT Testimonials

“You truly recognized our needs to improve Guest Scores and streamline Operations. Your guidance with implementing new SOPs made a real difference in allowing my hotel to run more smoothly. Thank you!”

Diane
Regional Manager

“Your knowledge and patience while assisting us to retrain our team was immeasurable. Your positive energy was contagious and our entire team loved working with you!”